Personal information includes information or an opinion about an individual that is reasonably identifiable. For example, this may include your name, age, gender, postcode and contact details. It may also include financial information, including your bank or credit card information.
If you are browsing our website, we may collect personal information about you when you use and access our website.
While we do not use browsing information to identify you personally, we may record certain information about your use of our website, such as which pages you visit, the time and date of your visit and the internet protocol address assigned to your computer.
We may also use 'cookies' or other similar tracking technologies on our website that help us track your website usage and remember your preferences. Cookies are small files that store information on your computer, TV, mobile phone or other device. They enable the entity that put the cookie on your device to recognise you across different websites, services, devices and/or browsing sessions. You can disable cookies through your internet browser but our websites may not work as intended for you if you do so.
If you create an account, we may collect the following types of personal information:
We may collect these types of personal information either directly from you, or from third parties. We may collect this information when you:
We may collect, hold, use and disclose your personal information for the following purposes:
We may also use your personal information for related purposes which would reasonably be expected without your permission.
We may also disclose your personal information to a trusted third party who also holds other information about you. This third party may combine that information in order to enable it and us to develop anonymised consumer insights so that we can better understand your preferences and interests, personalise your experience and enhance the services that you receive.
We and our carefully selected business partners may occasionally send you direct marketing communications and information about our services, products, special deals and promotions. This may take the form of emails, SMS, mail, chats or other forms of communication. At any time, you may opt-out of receiving marketing materials from us by contacting us using the information provided below or by using the unsubscribe link at the bottom of each of our emails.
If you believe your personal information has been compromised by a data breach, please advise us using the contact details set out below. Unless otherwise required by law or where reasonably expected to, we will not disclose your personal information when addressing the data breach concern unless you have consented.
We may disclose personal information to related parties and third parties who may provide some of the Services we offer or secure information storage solutions located in Netherlands.
When you provide your personal information to us, you consent to the disclosure of your information to other jurisdictions.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modifications or disclosure by routinely assessing such risks. We use a number of physical, administrative, personnel and technical measures to address such risks including implementation of an audit trail of additions, deletions and alterations of personal information and monitoring staff access to protect your personal information. However, we cannot guarantee the security of your personal information.
You can access the personal information we hold about you by contacting us using the email noted below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will advise you of the reason why. We will need to verify your identity when you request your personal information.
If you think that any personal information we hold about you is inaccurate, please contact us with details and we will take reasonable steps to ensure that it is corrected.
If you wish to make a complaint about the way we have handled your personal information, you can contact us using the details set out below. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within a reasonable period of time.
Email: [email protected]